Dynamic Staffing and Acuity

There are many components of labor inefficiency and waste that arise from uninformed and last minute staffing decisions. Activities surrounding daily staffing are often hectic and frenzied, forcing managers to make the easy choices, rather than the best or most cost effective. Efficient patient care results by driving nursing workload and skills requirements from current patient acuity level assessments and then controlling the cost per hour. Acuity-adjusted nurse staffing is an evidence-based practice available from Concerro with ShiftSelect or RES-Q Labor Resource Management.

The complexities of maintaining proper staff coverage when addressing changing census and acuity, skill mix issues, staff absences are well documented. But it is much more than "what do you need and who do you have". Knowing who is best is equally as important. Concerro's RES-Q Labor Resource Management was rated the Best in KLAS solution for dynamic staffing and scheduling by acute-care hospitals.

Most nursing departments also have unfilled shifts in every schedule due to the challenge of managing the myriad of scheduling variables. Despite our best efforts to balance and fill these open shifts, when under pressure managers and staff resort to "let's make a deal" negotiations when calling in, floating or calling off staff. Concerro's ShiftSelect was the first solution, and still the only qualification-based approach, to totally solve this problem effectively and sustainably.

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