Employee Satisfaction, Recruitment and Retention |
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Employee satisfaction produces improved customer satisfaction and employee engagement. The top dissatisfier for employees is having no say in their choice of work schedules. With Concerro’s ShiftSelect and RES-Q Labor Resource Management, staff can manage their own schedules, balancing their needs with the needs of the organization, and self-select shifts based on their qualifications. Similarly, the valuable time recovered by managers previously spend on calling staff and modifying schedules is both a significant ROI as well as a major boost to manager satisfaction. |
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The cost of staff turnover is estimated between 1.5 – 2x annual salary per FTE so there is a significant ROI in retaining staff. RN vacancies are expected to rise due to retiring staff turnover, with most departments reporting that nearly a third of their staff plan to retire within 5 years. Concerro addresses turnover directly by bringing new and more efficient processes together with a tool to sustain the gains. Hiring notices frequently highlight the Concerro solution as a benefit because is a proven tool to increase retention and promote recruitment. |
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