Productivity and Performance

CNOs are facing an urgent need to find new opportunities to improve productivity and performance due to the impact of healthcare reform, decreasing reimbursements and increasing volumes. Length of stay on average has dropped significantly in the past 10 years but is now trending up slightly at nearly 4.5 days. Even more concerning, actual paid labor per discharge has risen significantly in the last 3 years, while reimbursement is being uncoupled from the length of stay. Labor productivity and performance are driven by the thousands of staffing decisions that hospitals make every day.

Concerro can help implement processes and provide tools to maintain a labor management policy that meets and exceeds sustainable productivity and performance standards. Processes include setting the right staff mix to reduce premium pay usage and control the cost of labor, communicating organizational needs dynamically to staff so they can participate in the staffing process, and providing managers with the tools to make clinically sound and financially optimized staffing decisions.

RES-Q's extensive Productivity and Performance reporting tools are among the most comprehensive in the industry. They enable you to pinpoint both cost and labor hour "leaks" and identify specific units that have ongoing productivity problems due to under or over-staffing, excessive overtime hours or inordinate use of outside agency staff. These reports provide information to uncover the underlying causes of these issues and provide choices to better maintain appropriate staffing and cost controls.

Back to Concerro Solutions for CNO's