Open Shift Management

Most nursing departments have unfilled shifts in every schedule, despite best efforts to balance and fill them. Many of these open shifts are not due to vacancy, but primarily due to the challenge of managing scheduling variables. When under pressure to fill shifts, managers and staff resort to "let's make a deal" negotiations when calling in, floating or calling off staff. Some departments even report policies that incentivize withholding labor to increase premium pay!

Concerro's ShiftSelect was the first solution, and still the only qualification-based approach, to totally solve this problem effectively and sustainably. Providing visibility to all open shifts, your staff has the power to choose where they want to work based on experience, competencies and skills.  Staff satisfaction rises and your schedule quality improves.

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