Quality and Safety

Evidence shows that quality is directly related to employee engagement. Engaged employees will give the discretionary effort to double-check patients at risk of sentinel events. The Concerro approach optimizes the use of internal staff that are more likely to have high engagement than temporary staff.

Concerro's ShiftSelect also embeds safe-scheduling limits that are defined by policy in each organization. Too many days in a row or hours in a day are automatically checked. Proper credentials and cross training are also ensured before an employee can either request or be scheduled.

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