Open Shift Management Webcasts

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Use of Workforce Management Systems as a Communication Tool with
Susan Bould, MSN, CTT, RN, Rex Clinical Manager, Kathy Cook, MSN, RN, NE-BC, CNO, St. Elizabeth Health Center,
& Rosemarie McLaughlin, Humility of Mary Health Partners, Scheduling Coordinator
Concerro Client Workshop, May 2011

Whose $$ / Whose People? with
Diane Hamm-Vida, MSN, RN, Concerro Director & Greg Close,Res-Q Client Services Executive
Concerro Client Workshop, May 2011

Using Multidisciplinary Collaboration and Systems Integration to Accomplish Organizational Goals with
Nancy Barton from Northeast Georgia Health System
May, 2010

Taking Control of Per Diem Management: The Ups, Downs, and Benefits of
Per Diem Redesign at Charleston Area Medical Center
with
Angela Castro, MHA, BSN, RN, NE-BC, Nurse Manager;
Candis Douglas, MBA, RN, Nursing Resource Management Director
January, 2010

Participation and Choice: The Role of Culture in Staffing Outcomes and Controlling Costs with
Kathy Douglas, MHA, RN, Chief Nursing Officer, Concerro
December, 2009

Hospital Achieves over $5 Million in Savings Through Labor Management Program with
Michelle Mahan, Sr. Vice President/CFO, Frederick Memorial Healthcare System
Lynn Bale, Sr. Performance Partner, Premier, Inc.
November, 2009

Staffing Redesign Drives Financial Performance: CEO and Innovative Team Partner for Success with
Jeff Turner, MSHA, FACHE, CEO, Moore County Hospital District
Laura DeVos, RN, BSN, CCRN, Emergency Services Nursing Director, Moore County Hospital District
June, 2009

Why Non-Monetary Incentives Work with
Rose McCullough, Associate Administrator for Patient Care/CNO, Angleton-Danbury Medical Center
Bruce Wienberg, Executive Director, Nursing Business Operations, St. John's Mercy Medical Center
Deborah Crist-Grundman, Executive Stratigest, Concerro
May 2008

Flexible Staffing Design by a Magnet Hospital - Medical Center of Central Georgia, a VHA Member with
Barb Stickel, MSN, RN, FACHE, Senior Vice President/Chief Nursing Officer, Medical Center of Central Georgia
Nancy S. Barton, MSN, RN, Director, PCS ADM Services, Medical Center of Central Georgia
Shelia Gaines, BSN, RN, Director, Flex Pool/Bionics, Medical Center of Central Georgia
August 2007